The 10 Rules for Small Business Management That Work

The 10 Rules for Small Business Management That Work


How quickly your small business waxes stronger in market depends on how well you manage it. A well-managed small business grows into a very strong brand within a short period, while a poorly managed one wanes into extinction.

Managing a small business is not difficult, but you’re likely to make many mistakes if you ignore some basic principles.

Here are 10 rules for small business management that you must obey if you really want to steer your small business to success:

1. Differentiate

Present the benefits of your products or services to prospects and customers, and highlight the unique solutions your business offers to their problems. Avoid repeating stale marketing tactics. Imitators rarely succeed in the market.

Spy on your competitors, but never copy them. Rather, think of how you can package your products distinctly using ideas you learned from them.

2. Always create a positive first impression

Always strive for accuracy and high quality the first time you’re dealing with a new customer. Most times, you’ll never have a second chance to make a good impression.

Creating a positive first impression will convince first-time customers to do business with you repeatedly. And don’t forget, satisfied customers will spread word about your business.

3. Listen to your customers

Always listen to your customers’ needs with rapt attention, and react immediately. Your customers are the backbone of your business and they should be treated as highly important.

Listening to your customers will help you gain their trust, and they will remain loyal to you.

4. Instil your business vision into your team

If you have a number of employees, always instil your business vision in them. Only when they understand the vision and mission of your business will they work towards helping you achieve them.

5. Manage your tax well

Know your tax obligations and factor them into your budget. This will enable you to be ready and able to meet your tax payments when they are due.

Also, know those expenses that qualify as tax deductions. This will save you from paying huge excesses as tax.

6. Always be innovative

Always brainstorm for great ideas that can help drive your business ahead. Innovative businesses shoot far ahead of competition and attract customers from their rivals.

Avoid being rigid with your ideas and how you do things. Always adjust readily to welcome new ideas and tactics. If you don’t, your competitors will leave you far, far behind.

7. Never decide in haste

Always deliberate before making crucial business decisions. Consider the pros and cons of any new plan and conduct a cost-benefit analysis before executing it. This will help you make only the right decisions.

8. Build a good reputation

Only businesses with a good reputation succeed. So, you should build a good reputation for the quality of your products and services. To achieve this, always aim for quality product or service delivery.

9. Work smart

As an entrepreneur, you must be self-confident and far-sighted. Study market trends and analytics, and use them to your own advantage by taking smart decisions well ahead. Also, manage your time well and strike a balance between leisure and work.

10. Learn from others

Never feel too confident in your own abilities. Always seek ideas from others – your team members, friends, and so on.

You never know, that great idea that will spur your business to the top may be lying inside your lowest ranked employee. So, don’t take anyone or anything for granted, including the management tips you just learned.

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Published by Valentine Belonwu

My name is Valentine, founder of this site, an entrepreneur working as a moderator at Bizsugar a small business community news site. Connect with me on Google+ at Valetine Belonwu


  1. Sapna · January 8, 2013

    HI Valentine

    These are great rules!

    I think Differentiation is the key, there is so much network clutter everywhere and the best way to separate from that is by your core competency and USP.

    Working Smart is definitely important along with being creative, these two things go hand in hand.

    We should always remain a student if we really want to succeed.

    Thanks for sharing this.


    • admin · January 9, 2013

      Hi Sapna,
      Thank you so much for your comment. I agree with all your point and of course we must be student because we need to learn and apply it in our own lives so that we can produce more results at the end.

      I really appreciate your support here 🙂

  2. Harry · January 10, 2013

    Nice post. I like the collection that covers not only management, but marketing, customers and employees. My favorite is listening to customers. Too many small business owners fail to understand what customers are looking for and end up pushing their products or service without regard to the value it provides to customers. Good article.

    • admin · January 10, 2013

      Hi Harry,
      Thanks for stopping by, I really appreciate your comment, glad you liked it. Hope to see more of you.


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